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Privacy Policy

Last updated: January 2025

Introduction

Welcome to Proklino ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our superfood studio, use our website proklino.shop, or engage with our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form or request information about our superfoods
  • Subscribe to our newsletter or promotional communications
  • Visit our studio and provide information for consultations
  • Make purchases or engage with our services
  • Contact us via phone, email, or other communication methods

This information may include your name, email address, phone number, dietary preferences, health goals, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our website
  • Referring website or search terms used
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our superfood services
  • Responding to your inquiries and providing customer support
  • Sending you information about our products, services, and promotions
  • Processing transactions and managing your account
  • Improving our website, services, and customer experience
  • Conducting research and analysis to better understand our customers
  • Complying with legal obligations and protecting our rights
  • Providing personalized superfood recommendations and consultations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our customers, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission
  • Secure storage systems with access controls
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide relevant content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences, though disabling cookies may affect some website functionality.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request information about what personal data we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing under certain circumstances

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Proklino Superfood Studio

475 S Fairfax Ave
Los Angeles, CA 90036

Phone: (323) 937-0858

Email: [email protected]

We will respond to your inquiry within a reasonable timeframe and work with you to address any concerns.

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475 S Fairfax Ave
Los Angeles, CA 90036

(323) 937-0858

[email protected]

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